Jellylife Terms & Conditions — User Rights & Responsibilities

Jellylife (jellylife.best) is an online gaming and betting platform serving users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between jellylife and its users.

By accessing the site, creating an account, using any service, or downloading the jellylife mobile app, you confirm your agreement to all of the terms below. If you do not agree, please refrain from using jellylife.

Jellylife reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

To open an account at jellylife, you must meet the following requirements:

• You must be at least 18 years old.
• A valid Bangladeshi mobile number is required.
• All information provided at registration must be truthful and accurate.
• Only one account per person is permitted.

Attempting to open multiple accounts using the same mobile number, device, or payment method may result in all associated accounts being closed and any related balances being forfeited.

Jellylife follows a KYC (Know Your Customer) process to ensure a safe and transparent service. KYC verification may be required in the following situations:

• When making a large withdrawal for the first time.
• Unusual activity detected on your account.
• In any situation involving a suspicious security concern.

KYC verification typically requires a photo of your National ID (NID) or passport, along with an OTP for mobile number verification. Completing KYC enables faster resolution of any account-related issues. We strongly recommend all users complete their KYC as soon as possible.

Information provided for KYC will be stored and used in accordance with jellylife's privacy policy. It will never be sold to any third party.

Deposit

The minimum deposit at jellylife is ৳100. There are no processing fees on deposits — every taka you send goes straight into your wallet. Currently accepted payment methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (Dutch-Bangla Mobile Banking)

Withdrawal

Withdrawals must be made using the same payment method used for the original deposit. Average withdrawal processing time is 5–15 minutes. Delays may occur if KYC verification is incomplete or a security review is required.

Jellylife reserves the right to suspend withdrawals and withhold payments on any account showing suspicious transactions, until an investigation has been completed.

Jellylife regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit match bonuses, free spins, and cashback. The following general terms apply to all bonus offers:

• Each bonus carries specific wagering requirements (typically 15x to 30x).
• Bonuses expire if not used within a specified period from the date they are credited.
• Each user may claim any bonus offer once only.
• Jellylife reserves the right to cancel bonuses if bonus abuse is suspected.
• Winnings from free spins are also subject to wagering requirements.

Jellylife may modify, suspend, or cancel any bonus offer at any time. For any bonus-related questions, contact us via live chat — agents are available to assist in Bengali.

All bets placed on jellylife are final and cannot be changed once confirmed. In in-play betting, odds fluctuate continuously, and the odds at which a bet is accepted by the system are considered final.

Cancelled or Incomplete Matches

• If a match hasn't started, or fewer than half the scheduled overs have been completed, bets are voided and stakes are returned.
• If a result is determined by the D/L method, that result stands as final.
• In football, bets are generally voided if a match is abandoned before 90 minutes.

If a technical error affects the outcome of any game, jellylife reserves the right to void the relevant bets. Such decisions are final and non-appealable.

The following activities are strictly prohibited on jellylife and may result in permanent account closure and balance forfeiture:

• Multiple Accounts: Operating more than one account under the same person's name.
• Bonus Abuse: Strategically placing bets to avoid bonus terms, or collecting bonuses under multiple identities.
• Match Fixing: Any attempt to influence the outcome of a match.
• Hacking & Technical Abuse: Exploiting system vulnerabilities or using automated software.
• Money Laundering: Using the platform to launder money from illegal sources.
• Using Another Person's Account: Playing games or making transactions using another person's login credentials.

Jellylife monitors account activity through a combination of AI and human oversight. Suspicious activity is automatically flagged and referred for investigation.

Jellylife reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Providing false or incomplete information during KYC verification.
• Security concerns currently under investigation.
• Accounts inactive for an extended period (12 months or more).

Users may close their account at any time by contacting support. Please withdraw any available balance before closing your account. jellylife may take up to 7 business days to return any balance remaining at the time of closure.

Jellylife firmly believes that gaming and betting are meant for entertainment — not as a way to solve financial problems. With that in mind, we've built the following tools into the platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Set an automatic logout after a specified period of inactivity.
• Cooling-Off: Temporarily pause betting for 1, 7, or 30 days.
• Self-Exclusion: Exclude yourself for an extended break.

If you experience any gaming-related issues, please contact jellylife's Responsible Gaming Read through this page. If you need help, contact our support team — we're here to assist without judgment.

Jellylife collects and uses your personal information solely for the purpose of providing its services. We never sell your data to third parties.

Jellylife takes the following steps to protect your data:

• All data transmission is secured via TLS 1.3 encryption.
• Passwords are stored in encrypted form — jellylife can never view your password.
• Automatic alerts for suspicious login attempts.
• AI-powered anomaly detection system is active around the clock.

For full details on how your information is collected, used, and stored, please see our Privacy Policy Read.

Jellylife is not liable for the following:

• Missing a bet or game due to an internet connection failure.
• Your mobile number or bank account coming under someone else's control.
• If you suffer a loss by sharing your own login credentials.
• Delays or failures on the part of third-party payment gateways.
• Temporary service disruptions caused by unexpected technical failures.

Jellylife is committed to delivering the highest quality of service at all times. If you experience any issue, contact our support team immediately and we will do our best to help.

Jellylife may update these Terms & Conditions at any time. For significant changes, users will be notified via their registered mobile number or in-app notification. We still recommend checking this page regularly.

If you have any questions about these Terms & Conditions or need help understanding any clause, please reach out to us directly:

• Live Chat: Log in to the site or app and reach us anytime.
• Email: support@jellylife.best
• Our Help Center Topic-specific guide articles on the page.